Privacy Policy

Last Updated: January 13, 2025

PetNation is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit or use our Website https://www.petnation.care/.

Who We Are

PetNation, located at 445 King St E, Toronto, ON M5A 1L5, Canada.

Information We Collect

Membership Form Data: When you complete a membership application, we collect personal information such as your name, contact details (email address, phone number), and any other information you provide.

Newsletter Subscription Data: If you subscribe to our newsletter, we collect your email address and any additional information you choose to provide.

Automatically Collected Data: We may automatically collect certain information about your device or usage of the Website (e.g., IP address, browser type, access times, referring URLs).

How We Use Your Information

Membership & Newsletter: To process membership applications and send newsletters or updates.

Communication: To respond to inquiries, comments, or customer service requests.

Website Improvement: To monitor and analyze usage trends, improve user experience, and maintain Website security.

Legal Compliance: To comply with applicable laws and regulations in Ontario, Canada.

Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share personal information with service providers who assist us with email distribution, website analytics, or membership management, but only to the extent necessary and under strict confidentiality obligations.

We may disclose personal information if required by law or if necessary to protect our rights or comply with legal proceedings.

Data Retention and Security

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.

We use commercially reasonable security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is 100% secure.

Your Rights and Choices

Access and Correction: You may request to access, correct, or update your personal information by contacting us at info@petnation.ca.

Withdraw Consent: You may withdraw consent to our collection or use of your information at any time, but this may affect your ability to use certain Website features (e.g., membership).

Opt-Out: You can unsubscribe from our newsletter at any time by contacting us.

Children’s Privacy

Our Website and services are not intended for use by children under the age of majority in Ontario, Canada. We do not knowingly collect personal data from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Your continued use of the Website after such changes indicates your acceptance.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at info@petnation.ca.